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Oтзывы клиентов
Рейтинг
94.3 %
от 22404 отзывов от реальных клиентов
Отзывы по странам:
(9681)
(1769)
(1544)
(1505)
(468)
(439)
(393)
(318)
Последние отзывы:
V******* P******* T*****
(свыше 6 резерваций)
Bulgaria
14.10.2026
Оценка услуги:
отлично
Was everything great and happy to rent with you.
Оценка персонала:
хорошо
Svetoslav was great in attitude, communication and professionalism. He speak very fluent English and Spanish too. He did great job!
Время получения/возврата:
отлично
Оценка автомобиля
отлично
Everything was good. The only thing the pick up fee at the terminal I think is more than what I expect for this service.
Рекомендовали бы Вы нас:
да
нет
Luis Francisco Benitez Flores
Spain
Spain
14.10.2026
Оценка услуги:
отлично
Оценка персонала:
отлично
Время получения/возврата:
хорошо
Оценка автомобиля
отлично
Рекомендовали бы Вы нас:
да
нет
Mateusz Andrzej Staszkiewicz
(1 резервация)
Poland
14.10.2026
Оценка услуги:
отлично
Great service, people working there have a big heart 🫶. Car was perfect for my trip.
You are Top from the Top.
Оценка персонала:
отлично
That was my first rental here, had explained everything. Very helpfull.
Excellent service with a smile ☺️. Big thanks for reminding me that I left my phone in a car.
Excellent service with a smile ☺️. Big thanks for reminding me that I left my phone in a car.
Время получения/возврата:
отлично
Оценка автомобиля
отлично
Rent a car only with You 🫶.
Рекомендовали бы Вы нас:
да
нет
T**** G****** V******
(2-3 резервации)
Bulgaria
14.10.2026
Оценка услуги:
отлично
Оценка персонала:
отлично
Время получения/возврата:
удовл.
Оценка автомобиля
отлично
Рекомендовали бы Вы нас:
да
нет
Raul Rodriguez Araujo
(1 резервация)
Spain
14.10.2026
Оценка услуги:
хорошо
At first, I thought this might be a dodgy business, but I didn't find strong evidence of that, so I decided to give it a go. Everything was fine; the only thing I didn't like was that I followed the head office address on your website and ended up in the wrong place. Please update your address. Later, I realised 'Top Rent a Car head office' on Google Maps would have taken me to the right place, but please update your address, or make it obvious with a Google Maps link.
Professionally, I help large businesses with Web Applications, Design, and booking systems in the cloud - feel free to contact me if you need help.
Оценка персонала:
отлично
Georgi processed my booking quickly, explained my policy, how to contact the emergency services, and how road assistance works, prepared all my paperwork for my trip to Greece, gave me a gift, and took me to the car. Everything was ok.
Nikoleta was really helpful. She processed the return quickly and processed my deposit too. I had no issues. She is great! One comment for Top Car: Nikoleta was alone at 9 a.m., and there was a queue of people needing to return their cars. You should get support from the business and bring in more staff to process additional returns in parallel.
Nikoleta was really helpful. She processed the return quickly and processed my deposit too. I had no issues. She is great! One comment for Top Car: Nikoleta was alone at 9 a.m., and there was a queue of people needing to return their cars. You should get support from the business and bring in more staff to process additional returns in parallel.
Время получения/возврата:
отлично
Оценка автомобиля
отлично
The Peugeot 208 is great for a couple with two carry-on suitcases and backpacks. The trunk is not that big; you might fit medium suitcases, but you will struggle with large ones. The car drives smoothly and has multiple USB charging ports (USB-C) and works wirelessly for navigation via Apple CarPlay (or Android Auto).
Рекомендовали бы Вы нас:
да
нет
Dmitrij Vasiljev
(1 резервация)
Lithuania
14.10.2026
Оценка услуги:
отлично
Все ок
Оценка персонала:
отлично
👍
👍
👍
Время получения/возврата:
отлично
Оценка автомобиля
отлично
Рекомендовали бы Вы нас:
да
нет
Aleksandar Georgiev
(1 резервация)
Bulgaria
14.10.2026
Оценка услуги:
отлично
Оценка персонала:
отлично
Время получения/возврата:
хорошо
Оценка автомобиля
отлично
Рекомендовали бы Вы нас:
да
нет
C***** J****
(1 резервация)
Ireland
14.10.2026
Оценка услуги:
отлично
Very helpful and a trouble free experience e.
Оценка персонала:
отлично
Время получения/возврата:
хорошо
Оценка автомобиля
отлично
Рекомендовали бы Вы нас:
да
нет
T***** W******* P*********
(1 резервация)
Poland
14.10.2026
Оценка услуги:
хорошо
Two points of criticism:
1. There was no information at the airport (Terminal 1) on how to get to the rental office—it really looks bad. The helpline, handled by a virtual assistant, is off-putting. We wasted 30 minutes trying to figure things out outside the terminal before accidentally stumbling upon your shuttle bus; otherwise, we would have had to take a shuttle from T1 to T2 and then another bus to the rental office—which could have taken even longer.
2. The car had a lot of damage. A damaged windshield and a dirty interior weren't marked—verifying this took 15 minutes. All in all, we lost nearly an hour.
And one very positive note: the team.
The best I’ve ever met (and I rent about 5–10 cars a year).
Huge kudos and congratulations there.
Оценка персонала:
отлично
Время получения/возврата:
отлично
Оценка автомобиля
хорошо
Рекомендовали бы Вы нас:
да
нет
Andrzej Karol Korol
(1 резервация)
Germany
13.10.2026
Оценка услуги:
отлично
It was all good
Оценка персонала:
отлично
Время получения/возврата:
отлично
Оценка автомобиля
отлично
Рекомендовали бы Вы нас:
да
нет
